Refund Policy

30-day money-back guarantee

EnezaXpress, operated by PAXTON BRANDS, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Lemon Squeezy, which acts as Merchant of Record for all EnezaXpress orders. To request a refund:

• Visit your Lemon Squeezy customer portal and submit a refund request using the email associated with your purchase, or
• Contact our support team via EnezaXpress and we will help coordinate the refund with Lemon Squeezy.

Processing time

Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card provider.

Subscription cancellations

You can cancel your subscription at any time from your account billing settings or via your Lemon Squeezy customer portal. Cancellation stops future renewals; the 30-day money-back guarantee covers your most recent charge.

Contact

If you have questions about this policy, contact PAXTON BRANDS via the support channels on EnezaXpress.