Privacy Notice

1. Who we are

EnezaXpress is operated by PAXTON BRANDS ("we", "us", "our"). PAXTON BRANDS is the data controller responsible for the personal data described in this notice.

2. Personal data we collect

• Account data: name, email address, login credentials.
• Business profile data: company name, products, target markets, and other details you submit.
• Communications: support messages, outreach content you generate or send.
• Usage & telemetry: pages viewed, features used, timestamps, error logs.
• Device & technical data: IP address, browser type, device identifiers, cookies.
• Payment data: handled by Lemon Squeezy as Merchant of Record — we do not store full card details.

3. Purposes & legal basis

• Account creation & service delivery — performance of contract.
• Customer support — performance of contract / legitimate interests.
• Security & fraud prevention — legitimate interests / legal obligation.
• Product improvement & analytics — legitimate interests.
• Marketing communications — consent (you can withdraw at any time).
• Compliance with law — legal obligation.

4. Data sharing

We share personal data with the following categories of recipients:

• Lemon Squeezy — our Merchant of Record for sale of the product, subscription management, payments, tax compliance, and invoicing.
• Service providers / subprocessors — hosting, database, email delivery, analytics, AI inference, and customer support tooling.
• Professional advisers — legal, accounting, and audit providers when needed.
• Authorities — where required by law or to protect our rights.

5. International transfers

Where personal data is transferred outside your country, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Data retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is deleted or anonymized.

7. Your rights

Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict, or port your data; object to processing; withdraw consent; and lodge a complaint with a supervisory authority. We will respond within the timeframes required by applicable law (typically one month under GDPR).

8. Security

We use appropriate technical and organisational measures — including encryption in transit, access controls, and regular reviews — to protect personal data against unauthorized access, loss, or alteration.

9. Cookies

We use essential cookies to operate the Service (e.g. authentication) and may use analytics cookies to understand usage. You can manage cookie preferences via your browser settings.

10. Contact

To exercise your rights or ask questions about this notice, contact PAXTON BRANDS via the support channels on EnezaXpress.